An intermission is a period during a service agreement when there’s a pause in service. This may be for a break or a needed gap. During this time, you can’t raise service receipts.
You can view the reason and timescale of the intermission following these simple steps:
Using the magnifying glass, search for the service agreement number.
Under Intermissions, select the relevant intermission.
On the end date set against the intermission passes, you’ll be able to raise new service receipts.