When you’re ending a service agreement (SA), you’ll need to create a change order for this.
Create your change order by following these simple steps:
Click the Search button, then search for your SA number.
Click the green Actions button, then click New Change Order.
Under Change Order Type, select Ending a Service Agreement.
Click Next, then enter your end dates using the table below.
Enter a reason and comment, then click Save.
End Date | This is the date of the final receipt. |
Service End Date | This is the end date of the SA. |
Extend a service agreement end date
If you’re extending the length of a SA by moving the end date further into the future, the system doesn’t automatically create service receipts to fill the gap. If this occurs, please raise a new case online and reference the title of this article, including the following information:
SA number.
The new change order number.
The weekly or daily unit total to be added to the adjustment.