Service receipts
Details on issuing, accessing, and managing service receipt records.
By Neha1 author9 articles
- View all service receiptsHow to view all your service receipts in one area.
- Create and amend service receiptsGuidance and steps on how to submit and amend service receipts.
- Unable to submit a new service receiptExplanation of the reasons why you may not be able to submit a service receipt and how to check these reasons.
- Rejected service receiptSteps on how to check why your service receipt was rejected.
- Approval of on-hold and rejected service receiptsExplanation of what to do if you need on-hold and rejected service receipts to be approved.
LA/Clients
Articles designed to support local authorities and clients in managing services effectively.
- Clawback of service receiptExplanation on what to do if you need a service receipt amended due to an overpayment or error.
- Adjust a service receipt after amending the rate or datesExplanation on what to do if you need to adjust a receipt after a rate or date change.
- Add or remove an approver from service receiptsExplanation on what to do if you need to add or remove a user as an approver on a service receipt.
- Approval for late service receiptsExplanation of the new approval condition for service receipts on a threshold from the week end date.