Active service agreements
To change the code on an active service agreement, follow these simple steps.
Using the magnifying glass button, search for the service agreement.
At the top of the page, click Service Agreement - #SA (Status: Active).
Under Weekly NHS Cost, add the new rate.
Under Weekly Total Cost, add the new rate, then click Save.
Ended service agreements and rate lines
If you need to change an ended agreement or rate line, we’ll have to do it for you.
Please raise a new case online and reference the title of this article. Ensure to include the following information in your case:
Service agreement number.
Which rate type to change.
The rate you need to change.
The units.
The effective date.
Which custom code to change.
The custom code value.