If you need to add, amend or remove an intermission, you can do it by creating a change order. An intermission prevents costs being incurred during this period.
To do this, follow these simple steps:
Click the Search button, then search for the service agreement (SA) number.
Click the green Actions button, then click New Change Order.
Under Change Order Type, select Intermissions.
Under Action Type, select Update / Edit or Add New, then click Next.
Under Percentage Limiter, input either 1 or 0. This indicates the value the service receipts are to be reduced by.
Leave this at 1 to pay the full to the provider.
Alter this to 0.5 to pay only 50% to the provider.
Change this to 0 to prevent adding any amount to the service receipt. All service receipts are then processed at zero-value.
Include a description and click Save.
When raising an intermission in the past, the system automatically adjusts any service receipts already added to the SA, therefore correcting any overpayment made during this period.