If you are struggling to submit an offer, there may be multiple reasons as to why this could be.
Issues such as unmet submission requirements or the requirement being on hold can prevent successful offer submission.
Requirement status
The status of the requirement (RQ) will need to be open otherwise you won't be able to submit an offer.
Additionally, if the requirement is on hold, you will not be able to submit an offer until it is reopened.
Check how many offers the requirement allows you to submit
To check this:
Click the Search button, then search for the RQ number.
Click on the dark blue Requirement - # RQ... (Status: Open) heading at the top of the page.
Scroll down to Maximum Supplier Offers. This is the maximum number of offers you can submit per location. If this number is one then you are only permitted to submit one offer on this requirement.
Click Save.
Check you haven't already submitted/drafted an offer
To check this:
Click the Search button, then search for the requirement number.
Scroll down to OFs.
If you see an offer for your company under this section, you have already raised an offer.
Submission requirements
The system enforces specific submission requirements to ensure all offers meet the necessary criteria. One common reason for an offer being returned to "unsubmitted" status is that the supply bill on all added rates does not meet the minimum acceptable value. For example, if the value entered is outside the allowed minimum or maximum range, the system will block the submission.
To resolve this:
Check the minimum and maximum acceptable values on the main page of the requirement.
Enter a value within the acceptable range in the rates section.
The system will only allow your offer to be submitted if this criteria is met.
Check progress of an unsubmitted offer
Navigate to unsubmitted offers directly by going to the Opportunities tab, select Offers and then choose Offers – Unsubmitted.
If you see errors or red crosses on your offer, this means that your offer is incomplete.
To complete your offer, follow these simple steps:
Click on the individual actions (blue writing) next to the red crosses to complete these sections.
Once you have completed this section, click Save.
Continue the steps above until all sections are completed.
Select the Actions button, and click Submit.