If your enrolment has failed review and you need to change an answer to a question, you'll need to follow a two step process to be able to amend your answers.
Firstly you'll need to amend the enrolment by reupload any documents that have failed the review, and then secondly withdraw your enrolment in order to be able to amend the answers.
📌Note: If your enrolment has previously been approved, it won't be possible to edit the answers given. You will need to cancel the existing one and create a new enrolment.
Amend the enrolment
To do this follow these simple steps:
Locate the enrolment you wish to amend.
At the top of the page, click Actions.
Click Re-upload Docs/Edit Service Categories & Re-submit.
Reupload any documents that failed the review.
Click Finish to Submit.
Your enrolment is now in Awaiting Outcome status and you are now be able to withdraw the enrolment. Follow these simple steps:
Click Actions at the top of the page.
Click Withdraw.
Your enrolment is now in Draft status. You can now amend your answers to the questions where necessary.