You can edit an enrolment to add extra information such as service categories or documents. Depending on the status of your enrolment, different actions may be required. Ensure that any updated documents you add comply with required standards, as they may need to undergo an approval process before being accepted.
Enrolments may also need to be resubmitted in cases of rejection or to address feedback from the Local Authority. This process involves making necessary updates, re-uploading documents, and submitting the enrolment for review.
To amend your enrolment, follow these simple steps along side our video guide:
⚠️Important: The address on an enrolment can only be amended by updating the location. Amending an existing location will update all enrolments linked to that address. Changing the address of just one enrolment will require creating a new enrolment for that new location.
Locate the enrolment by using the Search button.
Click into the enrolment.
At the top of the page, click Actions.
Click Re-upload Docs/Edit Service Categories & Re-submit.
View and edit the details of your enrolment.
Click Finish and then Submit.
⚠️Important: Enrolments can't be edited if they are in a pending approval status. You'll need to contact the support team to have your enrolment rejected so that you can edit it accordingly.
If an enrolment has expired, it cannot be rejected. Instead, you can re-upload the required documents by selecting the Re-upload button.