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Accreditation and enrolment status overview

Understand the key statues your accreditations and enrolments go through, and what actions you need to take.

Written by Neha Joshi

An accreditation or an enrolment can be in any one of these statuses. Understanding your enrolment status is crucial as it directly impacts your ability to receive requirements.

Even after approval, your enrolment status may change, for example when you update service categories. Make sure you review these changes and take any required actions to maintain compliance and eligibility

Status

Description

Action

Draft

Your accreditation or enrolment is incomplete. You need to finish editing it and then submit it for consideration.

Click the Actions button to complete the process.

Pending Review

Your accreditation or enrolment has been sent to us to do an initial review. We will review this first before it is sent to the Local Authority.

You'll have to wait to hear back from us on the status of your accreditation or enrolment.

Review Failed

The documents you submitted didn't pass the review completed by us. You need to resubmit your application.

Click the Actions button to make the relevant changes and resubmit.

Pending Approval

Your accreditation or enrolment is now with the Local Authority to review.

Contact them for any further updates.

Approved

Your application has been completed and fully approved.

Your company is now enrolled as a provider to the Local Authority you have selected.

Rejected

Your accreditation or enrolment was rejected by the Local Authority.

You need to review the reasons for rejection and resubmit your enrolment via the Actions button.

Expired

One or more documents in your accreditation or enrolment have expired.

Review the expired documents and update them via the Actions button.


Common documentation errors tips

Follow these checks to ensure you don't make any documentation errors and meet all requirements:

  • Double check document validity: Ensure all documents are current and not expired before submission.

  • Verify requirements: Review the enrolment requirements carefully to confirm all necessary documents are included.

  • Keep copies of submitted documents: Maintain a record of the documents you upload for future reference.

  • Follow up on pending approvals: If your enrolment is still pending, contact the relevant authority to check the status.

  • Address missing documents promptly: Ensure any incomplete or missing documents are uploaded to avoid delays.

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