You can send messages to the ICB or local authority from the CRM tab if you are enrolled to them already.
Follow these simple steps:
Click the CRM tab, then navigate to the necessary ICB or Local Authority.
Scroll down to the Messages section.
To send a message to the ICB or Local Authority, click New.
Fill in the free-text field with your message.
When you have a reply to the message, you'll receive a notification via email, and it'll show in this section.