Change orders are usually created to change the service agreement date or a rate line.
When you have a change order in pending implementation status, you’re not able to raise a further change order, or make changes to any service receipts.
You need to ensure that all affected service receipts are in invoiced status before you can move a change order to completed status. If a change order is applied, service receipts related to the affected period will be adjusted accordingly. These adjustments ensure that the receipts reflect the updated terms or conditions. Once service receipts are adjusted and approved, they follow the standard payment timeline, ensuring payments are processed without unnecessary delays.