When you're managing your requirements, you'll see it go through various stages. Our handy table explains the statuses that your requirement will go through.
Draft | The requirement has not been completed and is in draft stage. |
Ready to review offers | The providers have placed an offer after considering the requirements. Once the Offer end date has passed you can review these offers. |
Ready to create service agreement | Once you have accepted an offer you can create the service agreement. |
Provider to confirm service agreement | The provider is notified that they have been awarded the service agreement, after which they can review and confirm that the service agreement details are correct. |
Mosaic Integration
If Mosaic has been integrated there will be additional statuses which occur prior to the above-listed requirement stages.
The pending statuses seen on the service request include:
Pending supplier distribution | This occurs when a service request has come through from Mosaic and is awaiting a broker to review the details contained. |
Pending supplier submission | The requirement is distributed to the providers to review and make an offer. |
Pending service agreement | The requirement is placed on-hold to allow the broker to select the winning offer and create the service agreement. |