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External referrer progress tracking dashboard

In this article we explain how external referrers can track the process of submitted referrals.

Neha Joshi avatar
Written by Neha Joshi
Updated over 2 months ago

External referrers are able to track the progress of a submitted CHC referral and be notified via automated emails on key milestones throughout the assessment process.

Progress tracking dashboard

To see the dashboard of all the submitted CHC referrals, follow these simple steps:

  1. Log in to SProc as a external referrer.

  2. Within the CMS tab, click on the All tab.

All submitted referrals are visible here with their corresponding status.


Email notifications

There are four types of automated email notifications external referrers will recieve at key milestones:

Team members will receive notifications for referrals submitted by colleagues and each email will include a direct link to view the referral in the system.

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