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Amend personal or company details

Steps to change your key information such as name, address, or company name.

Written by Neha Joshi

You can update key information such as your name or company address in our admin tab, ensuring your agreements have the right information in place for them. You can amend your personal or company details on the Admin tab.

Personal details

  1. Click Admin, then click My Profile.

  2. On the left-hand side of the page, click the summary title.

  3. Edit your details, then click Save.

Company details

  1. Click Admin, then click My Company.

  2. At the top, click the company name.

  3. Edit your details, then click Save.


Change company name, registration number or user ID

You’re not able to change the company name, registration number or user ID. If you require these amending please use our Access Digital Assistant to get support.

When submitting a request to change your company name, you must provide the following:

Information required

Description

Reason for the Change

Explain why the company name is being updated.

Requester Details

Specify who is requesting the change, for example an administrator.

Company Registration Number

Indicate whether the registration number is changing. If it remains the same, note this in your request.

Ownership Changes

State if the company has been bought by another entity.

Bank Details

Confirm whether your bank details are changing.

Insurance Documents

Indicate if your insurance documents need updating.

Supply Agreements

Mention any current Supply Agreements that could be affected.

Supporting Documentation

Include official evidence of the name change, such as documents from Companies House.

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