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Approve service receipts

In this article we explain what to do if you need to approve on-hold and rejected service receipts.

Neha Joshi avatar
Written by Neha Joshi
Updated over 3 months ago

Approve on-hold service receipts

If you need an on-hold service receipt to be approved, please raise a new case online and reference the title of this article.
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Please include the following information

  • Service agreement number.

  • Service receipt number.


Approve rejected service receipts

If you need a rejected service receipt to be approved, please raise a new case online and reference the title of this article.
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Please include the following information:

  • Service receipt number.

  • Reason for status change.

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