Previously on the system, appeals which were no longer being pursued were marked as Completed. To provide an accurate reflection of the status of an appeal, we have added a new status, called Withdrawn.
To amend an appeal to the withdrawn status, follow these simple steps:
Click the CMS tab and then click the Appeals tab.
Click All Appeals.
Locate the appeal and click the magnifying glass against the one you wish to amend.
Go to the status field under the Editable Fields section and click the drop down.
Choose the option Withdrawn.
Click Save at the top of the page.