If you need to remove a rate type entirely from the system so it doesn't appear when creating a new service agreement, please raise a new case online and reference the title of this article.
Please include detail on the rate type that needs to be removed.
Removal of a rate type
In this article we explain what to do if you need to remove a rate type so it doesn't appear when creating new service agreements.
Written by Neha Joshi
Updated this week